desertoutlets ships Monday through Friday from sunny La Quinta, CA 92253 and we use USPS for all orders.
“Free Shipping” is sent via USPS Media Mail or First-Class Mail depending upon the items size and weight, if we can justify sending it First Class (estimated delivery time 1-3 business days) we will, otherwise it will be sent via USPS Media Mail (estimated delivery time 2-9 business days)
We include tracking #'s with every order, you can check the status of your order at USPS.com
- Returns Policy
We want you to be completely happy with your purchase. If, for any reason, you are not satisfied with your purchase you can return it within 30 days of delivery for a full refund.
Shipping Costs: If you receive an incorrect or defective item due to our error, we will cover the complete shipping costs associated with the return. However, if the reason for return is not a result of our error (e.g., changing your mind, finding a better price, no longer needing or wanting the item), you will be responsible for the return shipping costs.
For further clarification or if you have any questions, we encourage you to contact us before initiating a return. Our team, consisting of Michael, Laura, and Emily, is here to assist you promptly and provide you with all the necessary instructions for returning items from your order.
Thank you for choosing desertoutlets as your trusted shopping destination. We appreciate your business and look forward to serving you again in the future.